Table of Contents
Getting Started
     Quick Start Guide
Campground Setup
     Campgrounds / Parks
     Campground Admins
     Campground Employees
     Campground Information
     Campground Areas
     Campsite Types
     Campsites
     Rental Item Types
     Rental Items
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items
Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Campground Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Campsite Rates
     Rental Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Resources
Support
     Customer Service
Orders

Orders are a way of grouping reservations and receipts into a transaction. Orders can be placed by customers and campgrounds. CampsiteReservations.com uses a shopping cart based system. Therefore, any number and combination of campsites, rental items, and store items can be added to a shopping cart. When customers check-out and complete their purchase, this turns into an order and the shopping cart is cleared out.

Viewing an order has the following components:

  • Customer Information
  • A list of what was purchased (Campsites, Rental Items, Store Items)
  • Notes - Campground admins and employees can enter and view notes for the order.
  • Transaction Log - Campground admins and employees can view a history of what has happened with the order.
  • Order Summary - A detailed payment breakdown. Admins and Employees can make changes as needed.
  • Cancel Order - Campground admins and employees can cancel the entire order from here. Customers can also cancel their order if the campground allows this option in the reservation settings.




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