Table of Contents
Getting Started Quick Start Guide
Campground Setup Campgrounds / Parks Campground Admins Campground Employees Campground Information Campground Areas Campsite Types Campsites Rental Item Types Rental Items Amenities Documents & Files Location Information Photos Store Items
Reservation System Orders Reservations Adding Reservations Editing Reservations Cancellations Campground Calendar Weekly Payouts Refunds Reports Reservation Settings Reservation System Plugin Search Orders Campsite Rates Rental Rates Tax Rates Discounts Holidays Block Off Resources
Support Customer Service | Reservations
Reservations are a core component of the Campsite Reservations system and reserves a campsite or rental item for a customer. Reservations and reservation numbers are specific to a particular campsite or rental item for specific dates.
Reservations are a part of orders.
Viewing a reservation has the following components:
Customer Information
A description of what was reserved (Campsite or Rental Item), what dates, equipment, number of adults and children, and if pets will be coming.
Notes - Campground admins and employees can enter and view notes for the reservation.
Transaction Log - Campground admins and employees can view a history of what has happened with the reservation.
Reservation Summary - A detailed payment breakdown. Admins and Employees can make changes as needed.
Cancel Reservation - Campground admins and employees can cancel the reservation from here. Customers can also cancel their reservation if the campground allows this option in the reservation settings.
Customer Check-In - Campground admins and employees can check customers in and out.
 
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