Table of Contents
Getting Started
     Quick Start Guide
Campground Setup
     Campgrounds / Parks
     Campground Admins
     Campground Employees
     Campground Information
     Campground Areas
     Campsite Types
     Campsites
     Rental Item Types
     Rental Items
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items
Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Campground Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Campsite Rates
     Rental Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Resources
Support
     Customer Service
Editing Reservations

Changing a Reservation

To edit or change a reservation, search for and view the reservation page. As an admin or employee, there will be an option to edit the reservation. Click 'Edit Reservation'.

This will bring up a 'Search Available Sites' page. However, at the top of the page it will indicate that you are making a change to an existing reservation. Enter in the desired search criteria and click the 'Search' button.

Review the list of available sites. Select an available site and click the 'Select' button.

The next page will show the existing reservation details and the new reservation details selected. To confirm the new reservation changes, click the 'Yes' button. To cancel the changes, click the 'No' button.



Updating Customer Information

To edit customer information on a reservation, click on 'Edit Information' in the customer information section.



Updating Billing Information

When viewing a reservation as a campground admin or employee, you can update billing information by clicking on 'Edit Reservation Amounts'.

This will bring up a page where you can edit the following totals:

  • Weekday Total
  • Weekend Total
  • Additional Charge for Adults
  • Additional Charge for Children
  • Additional Charge for (Sleeping) Units
  • Additional Charge for Horses
  • Total Before Tax and Fees (Auto Calculated)
  • Discount Amount
  • Tax Amount
  • Subtotal (Auto Calculated)




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